InQuira’s Customer Experience Platform

InQuira’s technology platform combines knowledge management, natural-language search, and analytics modules for closed-loop knowledge management.

With the InQuira Customer Experience Platform you can:

• Host and mine discussion forums
• Integrate knowledge into your CRM applications such as Oracle Siebel CRM
• Deflect support requests and reduce costs
• Support multiple languages and third-party content systems
• Target actionable responses based on an automated determination of user intent

Featured Customers

Featured Customer Testimonials

Featured Resources and Events

On Demand Webinar Series—Knowledge Management Measurement Featuring the SSPA

Featured eBook—Why CRM Has Failed the Customer — and What to Do About It