InQuira at a Glance

InQuira's products and people help organizations deliver the superior user interactions that boost service levels and sales. InQuira's solutions have been proven in the most demanding customer environments by many of the world's premier enterprises.

Founded:	2002
Headquarters:	San Bruno, California
Employees:	135+
Customers:	Marquee customers like Apple, Honda, E*Trade, RBS, Mentor Graphics, and many others around the world rely on InQuira to deliver a superior user experience through Web self service, agent-assisted support, knowledge management, and online marketing.

Featured Resources

Analyst Report: InQuira 8—Product Review by Patricia Seybold Group
Data Sheet: InQuira Company and Solutions Overview
Press Release: Avis Europe Chooses InQuira to Optimize Online Car Rental Experience

Financials:	Privately held, venture backed by premier investors like Partech International, Walden International, Bank of America, and Sutter Hill Ventures.
Products:	InQuira provides an integrated software platform that has three core capabilities: knowledge base management (including authoring and workflow), natural language search, and advanced analytics and reporting. InQuira’s product suite features these offerings: InQuira Intelligent Search—a unified system that combines advanced linguistic techniques and contextual understanding to provide unparalleled capabilities for understanding, and responding to, the true intent behind a user’s inquiry and browsing behavior. InQuira Information Manager—a comprehensive knowledge base product for identifying, developing, organizing, and sharing any type of enterprise information. InQuira Analytics—a reporting package that delivers the insights organizations need to more effectively manage the user experience on the Web and in contact centers, continuously refine self-service and online marketing interactions, and enhance the ongoing capture, organization, and retrieval of content.
Partners:	InQuira works with leading partners like Accenture, Documentum, BEA Systems, and Vignette to deliver the tools, framework, and expertise necessary to help customers most fully leverage InQuira's leading solutions.
Management:	Michael Murphy Chief Executive Officer Edwin Cooper Founder, Chief Scientist Bryan Sivak Founder, General Manager Europe Tim Eager Chief Technology Officer Albrecht Gass Chief Architect Nav Chakravarti Vice President, Product Marketing	Brent Hayward Vice President, Professional Services Jason Hekl Vice President, Corporate Marketing Terry LeClair Vice President, Engineering Martin Savitt Vice President, Sales Tim Shetler Vice President, Operations