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Search is Not Enough

InQuira 8.0 represents the first phase of a new product and technology roadmap that will eventually structure online interactions into packaged applications tailored for specific industries. For those interactions to deliver value for customers and companies alike, they must satisfy the information needs of the consumer, and result in the transactions and conversions desired by companies. Search alone will not meet those needs. Companies need an integrated platform for harvesting knowledge from all willing contributors, including employees, customers and partners; an ability for consumers to access that knowledge; and a mechanism to evaluate user experience, and implement improvements with the changing needs of customers. InQuira 8.0 delivers one integrated platform that is a complete solution for companies looking to profit from every customer interaction.