InQuira, Inc. is the leading provider of customer search and navigation applications that transform the business Web site into a powerful tool for acquiring new customers, up-selling and cross-selling products and services, reducing the number and cost of service incidents, and driving customer satisfaction.
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The Google Bamboozle
iMedia Connection
April 18, 2008 |
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Web Self-Service: Searching for Answers
KMWorld
April 1, 2008 |
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Does Your Site Fall Short for Consumers?
Newsfactor.com
March 10, 2008 |
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Customers Disappointed by Web Sites, Online Customer Service
Online Media Daily
March 5, 2008 |
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Only 44% of Online Shoppers are Happy with Company Web Sites
Webpronews.com
March 5, 2008 |
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Improving Web-Based Support is Crucial to Good Customer Service
SupportIndustry.com Blog
March 4, 2008 |
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Semantics and the Online Customer Experience
SemanticWeb.com
March 3, 2008 |
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Good Experiences Rule in Multichannel
DMNews
March 3, 2008 |
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Study: Successful E-tailing Takes Common Sense
eWeek.com
March 3, 2008 |
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A Sly Partnership for ClickFox and Talisma
CRM Magazine
By Nida Najar
February 1, 2008 |
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The Product Quality Index: A Simple Recipe to Bridge the Gap Between Product Development and Customer Support
SSPA News
November 2007 |
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Sterling Commerce Selects Inquira to Power Knowledge Base and Web Self-Service
CRM Today
November 14, 2007 |
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CRM Vendor on Trial in London, InQuira and Sterling, Infusion CRM Hits Targets, OpenTravel CRM
TMC's First Coffee
November 13, 2007 |
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InQuira Selected by Sterling Commerce for Call Center Problem Resolution
Call Center Info
November 13, 2007 |
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Knowledge Management Revitalized
DM Review
By Mike Murphy
November 2, 2007 |
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MTS Allstream Calls on InQuira to Improve Customer Service
CRM Today
October 30, 2007 |
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CRM 10 Years Later: How Good is Your Service?
Sandhill
By Mike Murphy
October 29, 2007 |
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Allstream's Knowledge Management Boost From InQuira
Customer Interaction Solutions
October 29, 2007 |
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Serena Software To Meet New Customer Demands With InQuira
Customer Interaction Solutions
October 23, 2007 |
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InQuira Helps Serena Software to Improve Customer Service
CRM XChange
October 23, 2007 |
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Help Them Help Themselves
CRM Magazine
October, 2007 |
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Michael Murphy - CEO, InQuira, On Knowledge Management
ContactCenterWorld.com
August 28, 2007 |
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Meeting the Needs of Customer 2.0: Intelligence All Around
DM Review
By Mike Murphy
September 11, 2007 |
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A Call for Change
The Wall Street Journal
By Malia Wollan
July 30, 2007 |
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Wise Guide
CRM Magazine
June, 2007 |
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In Search of the Right Search Technology for Your Customers
CIO Magazine
By Galen Gruman
June 21, 2007 |
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Intent driven search
DM News
June 18, 2007 |
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Knowledge Management 2.0: SSPA Member’s Choice Topic
SSPA News
May, 2007 |
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SSPA Announces Innovator Winners for CRM, Other Vendors
TMCNet.com
May 8, 2007 |
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A New Knowledge Management Paradigm
Destination CRM, NY
By Jason Hekl
May 1, 2007 |
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The 2007 Service Elite
CRM Magazine
April 1, 2007 |
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The 2007 Rising Stars and Service Excellence
CRM Magazine
April 1, 2007 |
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The future of search: It's how, not where, you look
by Alan Crane
FT.com
March 28, 2007
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Improving Site Search to Better Complement Navigation (pdf)
by Bob Macdonald, Chief Marketing Officer, InQuira
Online Automotive Review
March 2007 |
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Invensys Process Systems Chooses InQuira to Power Global Customer Support
Sys-con
March 5, 2007 |
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Compromising Sales For Simplicity
bITaplanet.com
February 26, 2007 |
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InQuira Integrates Search, Knowledge Management
Enterprise Systems
February 22, 2007 |
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InQuira 8 Released, Updated Flagship Product
TMCNet.com
February 21, 2007 |
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InQuira Upgrades Web Support Software
Intelligent Enterprise
February 20, 2007 |
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InQuira Gets Serious About Web 2.0
CRM Magazine/DestinationCRM.com
February 20, 2007 |
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InQuira Releases InQuira 8
ebizQ
February 20, 2007 |
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InQuira Announces InQuira 8
EContent Magazine
February 20, 2007 |
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Avis Europe Gets Serious About Web Differentiation
Travel Distribution Report
February 2, 2007 |
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Avis Europe Chooses Inquira to Optimize Online Car Rental Experience
InQuira Inc., a provider of integrated software applications for intelligent search, knowledge management, analytics and user experience, announced today ...
CRM Today
February 2, 2007 |
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Avis Europe focuses on improving online car rental experience
Eye For Travel
February 2, 2007 |
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Avis Europe focuses on improving online car rental experience
m-Travel.com
February 1, 2007 |
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Inspiring more rental business
KMWorld
January 31, 2007 |
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Avis Europe Chooses InQuira to Optimize Online Car Rental Experience
CRM Guru
January 31, 2007 |
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People on the Move
San Jose Mercury News
January 27, 2007 |
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A Case of Customer Centrism (case study of InQuira customer Mentor Graphics)
EContent Magazine
November 2006 |
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Crash-test dummies of the interactive world
Information Age
June 30, 2006 |
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