InQuira Information Manager

Sophisticated Capabilities for Streamlining the Entire Information Management Lifecycle

InQuira's Information Manager is comprehensive knowledge management software for identifying, developing, organizing, and sharing any type of enterprise information.

InQuira Information Manager provides complete, workflow-driven content authoring, editing, review, and publishing capabilities that support the entire information management lifecycle. InQuira's knowledge management software enables organizations to ensure content is current, relevant, and accurate—fostering the user community’s ability to create, use, and maintain the most effective knowledge content. InQuira Information Manager:

• Streamlines knowledge creation. With InQuira's knowledge base management capabilities, content creation is far less complex and far less time consuming than it is with traditional knowledge base management products. For example, Information Manager eliminates the burden of manually tagging information assets for retrieval, leveraging search capabilities that automatically index any information asset by the semantic meaning of its content.
• Eliminates content transformation costs and efforts. Delivering capabilities for connecting to any identified information asset in its native format and primary location, Information Manager eliminates the cost and effort of transforming and consolidating information assets into centralized, proprietary knowledge base repositories. With InQuira, companies can effectively leverage their entire knowledge base management infrastructure including unstructured content, structured data sources, and even transactional business applications.
• Delivers superior content retrieval. When customers or contact center agents need to retrieve information assets, Information Manager leverages sophisticated search, filtering, and subscription capabilities that enable the fastest access to the most pertinent resources.

Information Manager also features these optional modules that deliver a broad set of content capabilities:

• Discussion Forums, enabling organizations to build user communities, leverage these communities to resolve customer support issues, and to use these communities as a source for harvesting new knowledge base content.
• Information Center, an out-of-the-box application for Web self-service that combines natural language search, discussion forums, and knowledge management software into a comprehensive knowledge portal.

Visit the Knowledge Management Resource Center

To learn more about knowledge management, we encourage you to visit the knowledge management resource center, which features customer case studies, best practices e-books, useful links, and much more.