Press Releases

Tina Miteko
InQuira, Inc.
650-246-5089
tmiteko@inquira.com

INQUIRA POSITIONED IN 'VISIONARY' QUADRANT OF 2004 ENTERPRISE SEARCH MAGIC QUADRANT

SAN BRUNO, CA, June 7th, 2004 — InQuira, Inc., a leading provider of the premier self-service search application for improving Web-based sales and service, today announced that the research and advisory firm Gartner, Inc. has positioned it in the 'visionary' quadrant of its 2004 Enterprise Search Magic Quadrant (1). The company's positioning in the visionary Quadrant comes just one month after InQuira announced the release of InQuira 6.5 and the certification of its Siebel 7 integration Adapter by Siebel Systems.

According to Gartner, the 2004 Enterprise Search Magic Quadrant "evaluates vendors on the basis of Completeness of Vision and Ability to Execute. A vendor's vision enables it not only to serve an enterprise's needs today but also to prepare for the future. Similarly, ability to execute implies that a vendor sees the technological challenges enterprises will face and has the resources and viability to respond."

Gartner defines Visionaries as vendors who have a clear vision of market direction and are focused on preparing for that, but they can still improve in terms of optimizing service delivery.

InQuira is pleased to be positioned in the 'visionary' quadrant in the 2004 Enterprise Search Magic Quadrant," said InQuira CEO, Michael Murphy. "It is particularly gratifying to earn visionary quadrant status as InQuira expands its self-service search solution across multiple interaction channels (web, email and chat). We believe InQuira is well positioned to execute on its vision through the combination of our exceptionally strong technology and product offerings, as well as a rapidly growing client base."

About InQuira
InQuira provides the premier self-service search application for improving Web-based sales and service. InQuira's premier Self-Service search application enables customers, partners, and employees to consistently access the information they need from across the enterprise to obtain fast and accurate responses to their sales and service requests. InQuira delivers 85%-95% accuracy in response rate and can incorporate personalized offers and related content that are relevant to the intent of a customer's inquiry. InQuira's Blue chip customers include Fidelity Investments, Bank of America, BEA Systems, AT&T, Computer Services, and SunTrust. For more information, visit www.inquira.com.

1. The Magic Quadrant is copyrighted on May 2004 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

InQuira, Inc., InQuira 6.5 are trademarks or registered trademarks of InQuira, Inc. User Interface Engineering, User Interface 8 Conference, and UI8 are trademarks of User Interface Engineering. All other company and product names may be trademarks of the company with which they are associated.