Press ReleasesTina Miteko INQUIRA NAMED TO KMWORLD'S LIST OF "100 COMPANIES THAT MATTER IN KNOWLEDGE MANAGEMENT" Leading Industry Magazine Recognizes Company for Its Intent-Driven Innovation in Customer Service SAN BRUNO, Calif.—February 23, 2006—InQuira, the leading provider of customer interactions solutions for websites and contact centers, has been selected as one of KMWorld Magazine's "100 Companies that Matter in Knowledge Management" for 2006. The list recognizes companies that are making a difference in knowledge management. "The KMWorld list is conceived as a way to recognize organizations such as InQuira, which help lead the way in the knowledge management space. InQuira has demonstrated the capacity for customer-centric innovation and expertise within the customer service field" said Hugh McKellar, editor-in-chief of KMWorld. Each year the magazine assembles an informal committee to explore companies that show promise for inclusion on the list. By December, the committee narrows the list from 1000 to the top 100 companies. Each company selected has played a significant role in the knowledge management arena. The complete list will be published in the March 2006 issue of KMWorld. "InQuira is honored to be recognized for its innovative contributions to knowledge management and customer service" said Mike Murphy, InQuira's CEO. "The industry has acknowledged the business value in InQuira's unique ability to derive the customer's intent for every customer service interaction, and use that insight to deliver the right service experience on an intent-by-intent basis. It's a more customer-centric approach to delivering effective customer service." InQuira's customer service and knowledge management applications include Intelligent Search, Information Manager, Contact Center Advisor, and InQuira Analytics. About InQuira About KMWorld
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