Press Releases

Media Contacts:
Jason Hekl
InQuira, Inc.
650-246-5024
jhekl@inquira.com
 
Heather Sieberg
Bateman Group for InQuira
408-406-2356
inquira@bateman-group.com

INQUIRA EXECUTIVE TO PRESENT AT SEARCH ENGINE MEETING 2007

Company Founder and Chief Scientist to Discuss Intent-Based Search in the Enterprise

SAN BRUNO, Calif. — April 16, 2007 — InQuira Inc., a provider of integrated software applications for intelligent search, knowledge management, analytics and user experience, today announced that Edwin Cooper, founder and chief scientist at the Company, will be presenting a session entitled “Shifting the Long Tail: The Thick Neck of Customer Intent,” at the 2007 Search Engine Meeting being held April 23rd-24th, 2007 in Boston. Scheduled for Monday, April 23rd at 2:15 p.m. EDT, Mr. Cooper will discuss how Natural Language Processing (NLP) in search can be combined with industry-specific understanding of user intents to provide website visitors with more targeted and comprehensive responses to their searches.

On the Internet today, visitors to websites typically enter a large number of uniquely phrased search queries. In any given industry, however, the number of true business intentions is far fewer and definable. If website search engines could dynamically determine intent based on a user's search query, website operators could predetermine how to respond using content, offers, tools, related information and links to ensure a complete and satisfying experience. Mr. Cooper's presentation will describe the methods by which industry-specific sets of intents are created and invoked as well as discuss how several leading enterprise websites are using this insight to drive business value and improve customer service.

Search Engine Meetings 2007 brings together commercial search engine developers, academics and corporate professionals to learn from each other. For more information on the conference, visit http://www.infonortics.com/searchengines/.

About InQuira
InQuira improves the quality of customer interactions through websites and contact centers with integrated applications for intelligent search, knowledge management, analytics and user experience. InQuira's solutions leverage the company's patented intelligent search technology to understand customer intent in real-time and dynamically create a personalized response experience that incorporates the right information, data, applications and navigation paths. Blue-chip customers of InQuira include: Bank of America; AVIS Group; Pitney Bowes; Chrysler; Sun Microsystems; BEA Systems; Fidelity Investments; Honda; and Sovereign Bank. The company is headquartered in San Bruno, Calif. and can be reached by calling +1 (650) 246-5000 or via the Web at www.inquira.com/inq8.asp.