InQuira for Knowledge Applications—The Right Answer
for More Productive Employees


What if you could increase employee research accuracy to 85%?

What if you could make knowledge instantly available around the world and in multiple languages?

What if you could automatically capture and share the knowledge of your top performers?

Help your employees and partners reach new levels of productivity with InQuira for Knowledge Applications. InQuira applies its unique ability to understand the “true intent” of each question, leverage real-time contextual data, and facilitate collaboration to quickly connect users with the most useful, relevant knowledge.

Empower your employees with InQuira for Knowledge Applications. Unlike most portal solutions that merely provide collections of business information, InQuira captures organizational insight and expertise and delivers this collective intelligence to your employees and partners. With InQuira, your organization can reach new levels of staff productivity, reduce internal costs, increase employee satisfaction, and gain a real competitive advantage.

InQuira for Knowledge Applications—Key Capabilities

Ramp up Employee Performance

Employees find the answer they are looking for as fast as possible with InQuira’s natural language processing and an intent-based discovery engine. These capabilities eliminate time-consuming searches by instantly understanding what the user is looking for and finding the most valuable and relevant information.

 

Help Employees and Partners Use Knowledge More Effectively

A host of flexible, intelligent capabilities deliver a tailored experience matched to the individual and the inquiry. This smart assistance helps your employees, partners, and vendors consume and use knowledge more efficiently and effectively.

 

Advance Knowledge Sharing

InQuira’s social business networking capabilities help you capture the collective wisdom of the organization to accelerate the development of expert knowledge, increase information sharing, and make sure every employee benefits from the insight and understanding of top performers.

 

Continuously Improve the Experience

With InQuira analytics and reporting, you gain comprehensive views of how your employees are using intelligence and its impact on performance to help you identify ways to improve knowledge use throughout the organization.

To get more information, download the InQuira for Knowledge Applications brochure.

 

 

Free Tool Measures Corporate Knowledge IQ

 

IGT Leverages Knowledge to Improve
the Customer Experience

e-Book: Analytics: The Cornerstone for Sustaining Great Customer Support

T-Mobile Case Study--How to Improve the Customer Experience Through Social Networks

TSIA White Paper: Global Customer Experience: Internationalizing Support

InQuira Solutions Overview

White Paper: InQuira Platform Overview InQuira Platform Overview