View this webinar and find out why InQuira's solutions for knowledge management, Web self-service, and agent-assisted support earned the company the SSPA Customer Experience Innovation Award.
According to John Ragsdale, vice president of research at the SSPA, "companies are realizing that delivering an exceptional customer experience is the greatest competitive differentiator they have." Join this webinar to hear his thoughts on where the industry is heading, why customer experience is such an important topic, and how InQuira earned the SSPA Customer Experience Innovation Award.
Then join InQuira executives Mike Murphy and Tim Shetler as they present InQuira's point of view on knowledge management, Web self-service, and agent-assisted support; and demonstrate why an integrated platform of business applications is the only way to deliver the right experience to resolve customer problems.
Click the title below to view the webinar:
Profile InQuira—SSPA Customer Experience Innovation Award Winner:
How InQuira's Integrated Platform for Knowledge-based Support Sets a New Standard in Customer Service |
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View this on-demand webinar to find out...
- Why InQuira was given the prestigious Customer Experience Innovation Award.
- Why integrated knowledge management and intelligent search is essential to effective customer service.
Presenters:
- John Ragsdale, Vice President of Research, SSPA
- Mike Murphy, Chief Executive Officer, InQuira
- Tim Shetler, Vice President of Marketing, InQuira
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